Refund policy

Flying Eagle Return & Refund Policy

 

At FlyingEagleOL, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a 30-day return or exchange guarantee to ensure you shop with confidence.

 

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🛍 Return & Exchange Terms

•You may request a return or exchange within 30 days of receiving your item.

•Items must be unused, in their original condition, and returned with original packaging.

•Proof of purchase (such as order number or payment confirmation) is required for all returns.

•The following items are non-returnable:

•Items marked as final sale or promotional gifts

•Personalized products

•Opened or used sage sticks, candles, soaps, etc.

 

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🚚 Return Shipping Costs

•If the return is due to our error (e.g. incorrect or defective item), we will cover the return shipping cost.

•If returning for personal reasons (e.g. no longer want the item), you will be responsible for the return shipping cost.

•We highly recommend using a shipping service with tracking information. Flying Eagle is not responsible for lost return shipments without tracking.

 

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💰 Refunds (if applicable)

•Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

•If approved, your refund will be processed within 3 business days and automatically applied to your original method of payment.

•Please note that original shipping charges are non-refundable.

•If you haven’t received your refund yet, please first check with your bank or credit card provider. If there are any issues, feel free to contact us for assistance.

 

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🔁 Exchanges (if applicable)

•We only replace items if they are defective or damaged.

•After an exchange is issued, the item will no longer be eligible for a refund.

•Please contact us with your order information and details to begin the exchange process.

 

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📦 Return Address (for approved returns only)

 

Please contact us before sending your item back. Returns sent without prior authorization may not be accepted.

 

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📬 Contact Us

 

If you need assistance with a return, exchange, or have any questions, please contact us:

•📧 Email: flyingeagleol@outlook.com

•🌐 Website: www.flyingeagleol.com

 

We are always here to help and will do our best to ensure you’re 100% satisfied.

Thank you for shopping with Flying Eagle!